Picture: AI
110: Police
Call in the following situations:
To report lost or stolen property, theft, robbery, or fraud
In case of a traffic accident or if you are lost and require assistance
If you are experiencing harassment or personal threats
To report suspicious behavior or dangerous incidents, such as physical altercations or burglaries
120: Medical emergencies
Call in the following situations:
Sudden and serious symptoms, such as high fever, chest pain, or difficulty breathing.
Accidental injuries, for example, fractures, severe burns, or injuries sustained in traffic accidents.
Cases of suspected food poisoning or severe allergic reactions requiring urgent care.
119: Fire and rescue emergencies
Call in the following situations:
To report any fire, including incidents such as electrical fires or kitchen fires.
If someone is trapped or endangered in situations like elevator malfunctions or vehicle accidents requiring extrication.
To report a leak or spill of hazardous materials, flammable chemicals, or gas.
122: Traffic accidents
Call in the following situations:
To report a traffic accident and request on-scene coordination or investigation.
To seek assistance for traffic disputes or conflicts arising from an accident.
To report major vehicle breakdowns, road blockages, or hazardous obstacles that disrupt traffic flow.
To notify authorities about critical road safety issues, such as malfunctioning traffic signals or missing road signs.
12348: Multilingual legal services
Call for the following services:
To obtain free legal consultation and guidance on various personal or civil matters.
To request information about legal procedures, rights, obligations, and available public legal aid resources.
To seek referrals or assistance in dispute resolution, including mediation services.
12306: China Railway enquiry
Call for the following services:
To book, change, or cancel train tickets for travel across China.
To check real-time train schedules, fares, and seat availability.
To inquire about railway policies, passenger regulations, or station information.
960169: Guangzhou multilingual public service hotline
Call for the following services:
To access instant interpretation support when communicating with various levels of government departments in Guangzhou.
To obtain information and referrals for other essential public service hotlines, including but not limited to telecommunications, transportation, water, electricity, gas, and banking services.
